Golden Designs Saunas

Golden Design Saunas are pre-fabricated and arrive unassembled on pallets. Assembly instructions are included with each sauna, and most require only a Philips head screwdriver for assembly. Generally, it takes two individuals about 2-3 hours for smaller saunas and 4-6 hours for larger saunas to assemble. This time frame may vary based on the size of the sauna and your assembly experience.

We recommend non-outdoor specific models to be enclosed and sheltered from the elements.

The base should be strong enough to support the weight of the sauna, resistant to heat and moisture.

Here are a few options for what you can place an indoor sauna on:

1. Tile: Ceramic or porcelain tiles are a popular choice for sauna bases due to their durability, water resistance, and easy maintenance. Tiles are also available in a variety of designs to match your home's aesthetic.
2. Concrete: Similar to outdoor use, concrete can be used as a base for indoor saunas. It's strong, durable, and resistant to water and heat. You can also finish it with sealant or paint for a more polished look.
3. Vinyl: Vinyl flooring is another option for sauna bases. It's water-resistant and fairly easy to clean. However, be sure to choose a vinyl that can withstand the high temperatures generated by the sauna.
4. Wood: Certain types of wood, like cedar, can be used as a base for indoor saunas. Cedar is resistant to decay and can withstand high temperatures and moisture, making it ideal for sauna use. However, it needs to be correctly treated and maintained to ensure longevity.

The flooring should not only be strong and heat-resistant. Please also consider the slipping conditions to ensure safety when the floor gets wet.

It needs to be strong enough to support the weight of the sauna, the people inside, and potentially the weight of ice and snow in winter, depending on your location.

Here are a few options for what you can place an outdoor sauna on:

1. Concrete Slab: A concrete slab is an excellent base for an outdoor sauna. It provides a firm, level surface that is resistant to moisture and rot. It also spreads the weight of the sauna evenly, reducing the risk of sinking or tilting.
2. Paved Patio: Pavers are also a good option for a sauna base. They provide a firm and level surface, and they can also be quite attractive. However, it's important to make sure the pavers are properly installed and leveled to prevent any movement.
3. Deck: If you're placing the sauna on a deck, ensure the deck is strong enough to support the weight. You may need to reinforce the deck, or place the sauna near a load-bearing post.
4. Crushed Stone or Gravel: These materials can provide good drainage and a solid base for a sauna. You'll need to create a bordered area to contain the material and ensure it's leveled off before installing the sauna. However, it may not be as stable as a hard surface like concrete.
5. Wooden Platform: A pressure-treated wooden platform can also be a good option, as long as it is sturdy and level. Keep in mind that wood can decay over time, especially in damp conditions.

Whichever base you choose, it's important to ensure it's level, as an uneven base can cause stress to the structure of the sauna, leading to damage over time. Additionally, consider the location of your sauna for easy access, potential views, and privacy.

Traditional saunas usually achieve temperatures up to 190° F, whereas infrared saunas reach up to 145° F.

Infrared saunas emit infrared light absorbed as radiant heat directly by your skin. This direct warmth provides deep, soothing effects on muscles and joints, promoting relaxation and recovery. Although their temperature peaks at about 145°F, it's the direct, penetrating heat that creates an effective and comfortable sauna experience.

Traditional saunas, however, heat the air to around 190°F, stimulating deep sweating and detoxification. Pouring water on sauna stones generates steam, adding humidity for an invigorating sauna experience.

In essence, the lower temperature of infrared saunas can still deliver a potent sauna experience due to direct heat absorption. Whether you prefer the deep, direct warmth of an infrared sauna or the intense, humid heat of a traditional sauna, both enrich your wellness routine in different ways. To explore these unique benefits further, our detailed blog post provides an in-depth comparison.

The requirements for powering your sauna depend on the specific model. Some saunas can be connected to a standard outlet, while others necessitate a dedicated circuit. If you're uncertain about the necessary steps to power your sauna, don't hesitate to contact us.

EMF stands for electromagnetic field, the physical field produced by the movement of electrically charged particles. Both "Low EMF" and "Near-Zero EMF" are terms used to describe environments with reduced exposure to electromagnetic radiation, but they have slightly different meanings.

Low EMF typically refers to environments where the levels of electromagnetic radiation are reduced compared to typical levels in our daily lives, such as in homes or workplaces. This can be achieved by reducing the use of electronic devices, using shielding materials to block EMF, or designing buildings with EMF-reducing features.

Near-zero EMF, on the other hand, typically refers to environments where the levels of electromagnetic radiation are extremely low, approaching or reaching zero. This is often achieved by using specialized equipment, such as Faraday cages or shielded rooms, to completely block or neutralize EMF.

In the world of infrared saunas, "near", "far", and "full spectrum" refer to different wavelengths of infrared light:

1. Near-Infrared (NIR): These saunas use the shortest infrared wavelengths, which are absorbed just below the skin's surface, promoting healing and rejuvenation. NIR is often associated with benefits such as skin renewal, wound healing, and enhanced cell health.
2. Far-Infrared (FIR): FIR saunas use the longest infrared wavelengths, penetrating deep into the body to promote a detoxifying sweat. These types of saunas are renowned for supporting detoxification, weight loss, and cardiovascular health.
3. Full Spectrum: These saunas utilize the entire infrared spectrum — near, mid, and far-infrared wavelengths. As a result, they offer a comprehensive range of benefits from all infrared types, deeply penetrating tissues to aid in detoxification, pain relief, circulation improvement, and potentially weight loss.

When choosing a sauna, consider your personal health goals and consult with a healthcare provider to determine the type of infrared sauna that would be most beneficial for you.

If your order is currently in stock and the charges to your credit card are successful, we will send your order out for shipment in less than five business days from the time your order is placed. Once your order is on its way, we'll provide you with tracking information. This will be sent to the email address you gave us at checkout within 24 hours of your package leaving our warehouse. If you haven't received any tracking information from us within six business days of placing your order, we encourage you to contact us at support@bodyflowhealth.com.

The freight company handling your sauna will call you to arrange a delivery time. The sauna will be delivered in a crate varying in weight from 250-800 pounds to the bottom of your driveway.

There are 2 general methods people use to get the sauna to their desired location:

1. Unload the sauna pieces on the truck until the crate is light enough to be carried. The larger your crew the better!
2. Rent a tilt tow truck to pick up the sauna from the delivery terminal to bring to their desired location.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos support@bodyflowhealth.com. 

If the unit is signed for without inspection or notation, you are accepting the delivery of the package in good condition. We cannot process an insurance claim with the freight company if the unit is signed for (which means you received it in good condition). If damages have been reported, we will process an insurance claim on your behalf and happily work with you to resolve the issue. Items that arrive damaged and were fulfilled via freight shipping will be provided compensation via replacement parts/pieces at no cost, or refund/partial-refund. If it's determined damages exceed the savable value, replacement units will be provided.

All Golden Designs Saunas we carry can be returned within 30 days of receipt and must be in new condition and with the original packaging. 

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. For items fulfilled via freight shipping, you may be required to place the item(s) on the pallet provided upon delivery. You'll need to provide evidence the item(s) are in a returnable condition by sending photos to support. We'll be using these photos to validate your item are in an acceptable condition for return shipping via freight.

The customer must pay all costs related to original shipping and return shipping (even if shipping was free at checkout). After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping cost, return shipping cost, and upon receiving the returned item, it'll be inspected to determine if a restocking fee is applied. If applied, the restocking fee is 25% of the original item(s) order value (value does not include discounts provided).

Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

It is the customers' responsibility to confirm the product will comply with their state, county, or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.

Cancelations

If an item is determined to be in-stock, cancelations must be done the same business day the order was placed. We often ship orders the business day after the order and cannot stop the shipment processes once the sauna is in route. If an item is custom-made, cancelations are not possible after 48-hours of the order; or if an item has a wait time exceeding 30 days, the customer is responsible to cover merchant transaction fees at 3%.

Cancelations can only be processed during business hours (Eastern Standard Time). If it's determined the item ordered is not in stock, on back-order, or will call, please contact us to submit your order cancelation. If a cancelation is requested the same business day as the item was shipped, the customer is responsible to cover any cost associated with shipping and also is subject to a 3% transaction fee. To be eligible for a full refund, the cancelation request must be requested prior to the business day the item was shipped.