Austin Air

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Austin Air Purifier Frequently asked Questions

Technical Questions

What makes Austin Air purifiers unique?

Austin Air purifiers are known for their high-efficiency particulate air (HEPA) filters, which can remove 99.97% of particles down to 0.3 microns and 95% of particles down to 0.1 microns. They are also equipped with large activated carbon filters for removing chemicals and odors. These units are designed to run continuously and their all-steel construction makes them highly durable.

What are the differences between the Austin Air models?


Main Function: General air cleaning

Key Features:

  • Utilizes a True Medical Grade HEPA filter to trap 99.97% of particles >0.3 microns
  • Uses over 780 cubic inches of Activated Carbon and Zeolite to adsorb chemicals, gases, and odors

HealthMate Plus

Main Function: Enhanced chemical removal

Key Features:

  • Includes all features of the HealthMate
  • Has an additional layer of Activated Carbon and Zeolite with potassium iodide, enhancing removal of volatile organic compounds (VOCs), chemicals, and gases such as formaldehyde

Bedroom Machine

Main Function: Improving sleep environment

Key Features:

  • Includes a True Medical Grade HEPA filter and a High Efficiency Gas Arrestance (HEGA) carbon cloth for superior adsorption of gases, chemicals, and odors
  • Specifically engineered to improve sleep by reducing allergens and creating a quieter sleep environment

Allergy Machine

Main Function: Focused on allergy relief

Key Features:

  • Incorporates a True Medical Grade HEPA filter and a HEGA carbon cloth
  • Specifically designed to control airborne allergens, making it ideal for allergy and asthma sufferers

How often will I need to change the filter on an Austin Air machine?

Austin Air purifier filters have an impressive lifespan. The standard lifespan is up to 5 years under normal residential use, which is considerably longer than many other brands on the market. However, filter life can vary depending on usage and the level of airborne pollutants in your home.

If your air purifier doesn’t seem to be reducing dust, allergens, odors, or smoke as effectively as it used to, it might be time for a HEPA filter replacement.

An unpleasant odor coming from the unit means that the carbon in the filter is full and the filter needs to be replaced.

What are best practices of using my Austin Air Purifier?

To get the most out of your Austin Air Purifier, consider the following best practices:

Continuous Use: For the best results, it's recommended to run your air purifier continuously. Most airborne particles are constantly reintroduced into the environment, so continuous operation ensures consistently clean air.

Correct Speed: While the purifier should ideally be kept on at all times, the speed can be adjusted based on your needs. During the day, a higher speed can be used for maximum purification, while at night, a lower setting will ensure quiet operation for undisturbed sleep.

Proper Placement: Place your air purifier in a location where it won’t be obstructed by furniture or walls. It should have at least a few inches of clearance on all sides for optimal airflow. Consider placing it near areas where you spend a lot of time, such as near your bed in your bedroom.

What kind of installation does an Austin Air Purifier need?

Austin Air purifiers require no special installation. Simply remove it from the packaging, place it in your chosen room on a flat surface with clearance for airflow, plug it into an outlet, and turn it on.

For the best results, it's recommended to run your air purifier continuously. Most airborne particles are constantly reintroduced into the environment, so continuous operation ensures consistently clean air.

Benefits of Austin Air Purifiers

Will Austin Air Purifiers help fight my allergies?

Austin Air purifiers help fight allergies primarily by removing allergens from the air. They use High Efficiency Particulate Air (HEPA) filters to capture allergens like dust mites, pet dander, mold spores, and pollen, reducing their concentrations in the indoor environment. This can alleviate allergy symptoms and improve overall air quality.

How do Austin Air Purifiers improve sleep?

Air purifiers improve sleep by creating a cleaner and more comfortable atmosphere conducive to better sleep. They do this by reducing airborne allergens for fewer disruptions, improving overall air quality for easier breathing, neutralizing odors, and providing a calming white noise. Importantly, they also remove pathogens – microscopic organisms such as bacteria and viruses that can cause diseases.

Will Austin Air purifiers remove odors?

If you're bothered by unpleasant smells, Austin Air purifiers are your perfect solution. These machines are equipped with a powerful combination of Activated Carbon and Zeolite in their filters that work wonders at neutralizing a vast array of odors. Whether it's cooking smells, pet odors, or even chemical pollutants, Austin Air purifiers will effectively remove these nuisances, transforming your space into a fresher, more enjoyable environment.

Are Austin Air purifiers effective against smoke?

Austin Air purifiers are highly effective against smoke. This is due to their multi-stage filtration process, which involves a Pre-filter, Medium Particle Pre-filter, Activated Carbon and Zeolite filter, and a True Medical Grade HEPA filter.

The Pre-filter and Medium Particle Pre-filter capture larger particles, including visible smoke particles. The Activated Carbon and Zeolite filter excels at adsorbing the toxic gases and odors associated with smoke, such as volatile organic compounds (VOCs) and harmful chemicals. Finally, the True Medical Grade HEPA filter captures 99.97% of all particles larger than 0.3 microns, including the fine particulates present in smoke.

This comprehensive filtration process makes Austin Air purifiers highly effective against a wide variety of smoke, from tobacco to wildfires

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